Returns & Exchanges
At Christina Cosmeceuticals, we want you to be completely satisfied with your skincare journey. If a product does not meet your expectations, you may return it within 30 days of purchase for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our customer care team via email with your order number and the specific items you wish to return or exchange.
- 2.Prepare Your Package
Ensure the products are securely packed in their original packaging to prevent damage during transit back to our facility.
- 3.Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.